Return Policy
Returns
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy.
- Start your return with the order number and email on the order
- Select the eligible items and the quantities
- Tell us the reason why you are returning the items
- Select the “Ship it Back” option
- Return shipping fees will be deducted from the refund
- Print the shipping label
- Pack the return items and ship it back to us
- Email confirmation is sent with the tracking link
Exchanges
You may return any unused item within 30 days of purchase for a full refund. After 30 days, we will issue store credit. Please note that shipping charges are non-refundable.
Return Address
Dog Zzz's
attn: Return Department
498 E Morningside Street
Long Beach, CA 90805